Shipping policy

Shipping Policy

Last updated: March 23, 2024

At LittleSteppies™, we aim to provide a smooth and efficient shopping experience, including fast and reliable delivery. Below you will find our comprehensive shipping policy to help you understand how we handle orders and deliveries.

1. Order Processing

  • Order Confirmation: Once your order is placed, you will receive a confirmation email. Our team will then begin processing your order.

  • Processing Time: Orders are processed within 1-5 business days (excluding weekends and holidays). During peak seasons or sales periods, processing time may be slightly longer.

2. Shipping Methods and Delivery Times

We offer various shipping options to meet your needs. Delivery times are estimates and start from the date of shipment, not the order date. Delivery times should be used as a guide and are subject to order approval.

  • Standard Shipping (within Sweden): 3-5 business days

  • Standard Shipping (within EU): 3-10 business days

  • Standard Shipping (international): 10-14 business days

  • Express Shipping: 1-3 business days (available for selected locations)

3. Shipping Costs

Shipping costs are calculated based on the weight and dimensions of your order and the selected shipping method. Shipping fees for your order will be displayed at checkout.

  • Free Shipping: If free shipping is offered, it will be shown at checkout based on current promotions or order value requirements.

4. Order Tracking

Once your order has shipped, you will receive a confirmation email with tracking information. You can track your package directly via the carrier's website.

5. International Shipping

We ship internationally to most countries. Please note that international shipping costs and delivery times may vary depending on your location and the chosen shipping method.

  • Customs and Duties: All international orders may be subject to customs duties and taxes. These fees are not included in our shipping charges and are the responsibility of the customer. Please contact your local customs authority for more information.

6. Shipping Restrictions

Certain products may have shipping restrictions due to local laws and regulations. If your order cannot be shipped to your location, we will contact you to arrange an alternative solution.

7. Correct Address Information

To ensure prompt delivery, please make sure your shipping address is accurate and complete. We are not responsible for delays or incorrect deliveries due to inaccurate or incomplete address information.

8. Delays and Issues

Although we strive to deliver on time, delays may occur due to unforeseen circumstances such as weather conditions, carrier delays, or customs processing. If there is a significant delay in the delivery of your order, we will contact you via email or phone.

9. Lost or Damaged Packages

If your package is lost or damaged during transit, please contact us immediately at support@littlesteppies.com with your order number and details. We will work with the carrier to resolve the issue and ensure you receive your order.

10. Contact Us

If you have any questions about our shipping and delivery policy or need assistance with your order, please contact us at:
📩 Email: support@littlesteppies.com

Thank you for choosing LittleSteppies™!
We look forward to providing you with exceptional service and fast deliveries.

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